The Unpaid Invoices feature provides a summary of invoices that have been sent and posted, but full payment from the client has not been received.
RECOMMENDATION: Accounts Receivable reports are the true listing of what is due to you. Don’t use only The Unpaid Invoices feature for account receivable information. The Unpaid Invoice report could be inaccurate because invoice numbers were not used when payments were applied, and therefore, continue to appear on the Unpaid Invoice report when they have been paid in full.
You can select to view unpaid invoices by invoice number or by client-matter.
Select Billing > Unpaid Invoice Maintenance. The Unpaid Invoice Maintenance window appears.
Do one of the following:
Under Search For, select Invoice Number and enter the number of the unpaid invoice.
Under Search For, select Client-Matter and select the matter for the unpaid invoice.
Click Retrieve.
Unpaid invoices matching your search criteria are displayed.
From this window, you can:
Delete an unpaid invoice by highlighting the invoice and clicking Delete. To delete more than one invoice at a time, press and hold the Ctrl key and click to highlight the invoices you want to delete, and then click Delete.