Although Abacus takes every precaution to secure your data, unforeseen problems, such as power outages, can affect you index files.
This can appear as an "Open Error" on start up, as an "Internal Error" at run time, or as records appearing out of order or missing altogether. Most "Internal Errors" are caused by index file corruption.
Abacus will normally detect errors and issue a message indicating that it is deleting all index files. However, if no message appears and you think index files may be corrupted, you can follow these steps to reindex the files.
Close all windows.
Select File
> Utilities
> Reindex.
The Reindexing Accounting Database window appears.
Click Start.
NOTE: If you receive an error 7200 this usually means that people are in Abacus Accounting or AbacusLaw. Make sure all users are logged off Abacus. If you still get the error, contact Customer Support.