Writing Down Time Tickets

A write-down time ticket is automatically generated when users decrease the amount of hours on an existing, unbilled time ticket. Write-down time tickets are non-billable, so clients will not see them on invoices.

Follow these steps to create a write-down time ticket.

1. Select Billing > Time Tickets to open the Browse Time Tickets window. Select the matter.

2. Highlight the time ticket and click Edit.

3. Decrease the hours for the time ticket.

4. A window appears prompting you to create a separate write-down time ticket. Click Yes.
   
   

5. The write down ticket is created. Note that the written-down hours are non-billable.